I believe there is something sacred about the doctor-patient relationship, and unfortunately it is being eroded by the way medicine is practiced today. Changes in healthcare policy have decreased physician reimbursement leading surgeons to see more patients per day and spend less face-to-face time during each patient encounter. Many doctors have employed physician assistants or nurse practitioners (a.k.a. physician extenders) to further improve their efficiency, enabling highly profitable practices in an otherwise broken healthcare system. But, the cost of practicing medicine this way is not measured in dollars, it is measured by patient satisfaction – and the patient’s experience has suffered tremendously.
I have a different philosophy to patient care. When you schedule an appointment to see me, you actually see me. I will sit down with you and take your history, perform a detailed physical examination, and review your images. I’ll explain your diagnosis and take time to make sure your questions are answered. If we decide that surgery is the best option for you, I will perform your entire procedure from start to finish. During your recovery, you might be surprised to get an impromptu phone call or text from me, just checking-in, making sure your last physical therapy session went well. When you have questions or concerns after surgery, I will be just a phone call away. No answering service. No middleman. Just me.
The tides of medicine will continue to change in unpredictable ways, but that doesn’t mean the priorities of your doctor should too. My care will always be personalized and aimed at preserving the very essence of why I became a physician in the first place—to be a teacher, a confidant, and, above all, a healer. I look forward to meeting you!